Contact Seatsnet Customer Service
How to Reach a Person at Seatsnet
Verified Contact Information
Customer Service:
-
+44 141 673 1882WhatsApp
-
+44 203 285 6363
Customer Service:
delivery@seatsnet.com
Tickets delivery
Events/ Guest Relations:
sellers@seatsnet.com
Sales/ Reservations:
sales@seatsnet.com
Seatsnet Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Seatsnet Phone Number
+44 141 673 1882
Average Hold Time
More than 30 min
Most Popular Seatsnet Email Address
delivery@seatsnet.com
Seatsnet Live Agent Availability
28% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Seatsnet Customer Service Rating
1 out of 5
Seatsnet Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Seatsnet Phone Number | +44 141 673 1882 |
| Average Hold Time | More than 30 min |
| Most Popular Seatsnet Email Address | delivery@seatsnet.com |
| Seatsnet Live Agent Availability | 28% of callers successfully reach a real person |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Seatsnet Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Request for information, refund, shipping and delivery |
| Customer Effort Score | High Effort |
| Prepare before the call to Seatsnet | Order id or tracking number, nothing or email |
Contact Information
Seatsnet Website:
Seatsnet Help Center:
Corporate Office Address:
TICKETMARKET FZCO.
Dubai Silicon Oasis, DDP, Building A1
Dubai,
Dubai
United Arab Emirates
Other Info (opening hours):
Customer Support Hours (GMT):
Monday - Friday: 10:00am - 9:00pm
Saturday: 10:00am - 7:00pm
Sunday: 1:00pm - 9:00pm
Summary of Seatsnet Customer Service Calls
1.1K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Seatsnet?
Shipping and Delivery Question:
- “No tickets arrived”
- “Tickets not received!!!”
- “Tickets have not been delivered”
Request for Information Question:
- “About my tickets”
- “Confirmation for my tickets”
- “Query about tickets”
Refund Question:
- “Refund the money,i didnt get ticket”
- “Refund”
- “To ask for the refund of my money”
Product/ Service Question:
- “I need my tick The game is getting closer I didn’t rec”
- “Complaint - TICKETS NOT RECEIVED FROM SELLER”
- “Haven’t received purchased tickets”
Payments and Charges Question:
- “I paid for 2 concert tickets (concert is tomorrow) and still haven’t received the tickets. No response via email or whatsapp”
- Billets pas recus
- “Billet match”
Return/ Replace Question:
- “Ticket exchange”
- “Ticket incorrect”
- “Change tickets”
Account Question:
- “Tickets have no QR code”
- “I have deleted my email with my tickets”
- “Microsoft have closed my account and I need my tickets”
Activation/ Cancellation Question:
- “Cancelled ticket and refund”
- “Booked to many ticket by accident and want to cancel 1 set of them”
- “Cancel transaction”
Cards Question:
- “Card declined”
Staff Question:
- “Trying to contact customer services with no answer? Bought tickets to the value of £450+ and not valid not get into venue now trying to get refund”
Website/ Application Question:
- “Couldn’t download my Wembley semi final match ticket.”
Other Question:
- “I haven’t gotten my ticket”
- “No tickets”
- “Wallet”
Compare Seatsnet Customer Service To
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Seatsnet